Refund & Return Policy

We keep it simple and fair

We deliver every order manually. Before proceeding, we'll reach out to you on WhatsApp or call to confirm your order details — so issues like duplicate orders or wrong versions are caught before delivery, not after.

1

Digital Goods — All Sales Final

Since we sell digital software products, they cannot be physically "returned." Once a product has been activated, the sale is considered final. That said, we stand behind everything we sell — if something is genuinely wrong, we'll work with you to make it right.

Replacement (Within 7 Days)

If your key is defective or does not activate, we will replace it free of charge within 7 days of delivery. Just reach out to us with your Order ID, and we'll send a working key as quickly as possible.

Refund Eligibility

A refund is only issued if the key is genuinely defective and we are unable to provide a working replacement. Our first step is always to replace the key — refunds are the last resort, not the first option.

Not Eligible for Refund

  • Activated Keys — Once a key has been successfully used and activated, it cannot be refunded.
  • Change of Mind — Since digital keys cannot be "returned," we cannot offer refunds for change-of-mind purchases.

Don't worry about wrong versions or duplicates — since we manually confirm every order with you before delivery, these issues simply don't happen.

Please contact us before filing a chargeback. We're always happy to resolve issues directly. Filing a chargeback or payment dispute without reaching out to us first may result in your account being suspended.

Need help or want to request a replacement?

Message us with your Order ID — we'll sort it out.

We respond within 24 hours on business days. Support hours: 24/7 via WhatsApp & email.

WhatsApp Email